Services · Cloud & Communications

Cloud & Communications Secure, resilient voice and contact center platforms.

PA NextGen helps organizations modernize communications with secure, resilient UCaaS and CCaaS platforms that support remote work, hybrid environments and real-time engagement, built on networks designed for low latency and high availability.

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What we deliver

Capabilities

  • Unified communications (UCaaS)

    Hosted phone systems and unified communications for hybrid and distributed workforces.

  • Contact center (CCaaS)

    Cloud contact center platforms for customer and constituent service.

  • PBX migration

    Planning and migration from legacy phone systems to modern platforms.

  • Cloud adoption

    Assessment and planning for moving workloads and communications to the cloud.

  • Cloud connectivity

    Connectivity designed for low latency, high availability and reliable integration across hybrid infrastructure.

  • Remote and hybrid work

    Communications and collaboration that support how people work today.

  • Cloud marketplace and licensing

    Cloud solutions in a subscription or pay-as-you-grow model, multi-vendor SaaS and software licensing, sourced through our distribution partner’s cloud marketplace, with PA NextGen scoping the solution and managing the account.

  • Collaboration and AV

    Meeting rooms and collaboration spaces that work with your communications platform. See Pro AV & Collaboration Spaces.

PA NextGen is a DGS-verified Small Diverse Business (MBE) and serves as the named SDB partner on statewide Commonwealth PBX telephone systems contract #4400032931.

Talk to PA NextGen about cloud & communications.

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